1. Payment Terms
A deposit of 50% of the total quoted amount is due upon quote approval before any work begins on projects exceeding $1,000. The remaining balance is due in full upon job completion, prior to the issuance of a job completion documentation.
Invoices not paid within 15 days of the due date are subject to a monthly finance charge of 1.5% (18% annually) on the outstanding balance.
Quantohm Electric accepts cash, ACH bank transfer, and major credit cards. Personal checks are not accepted.
A 50% deposit is required on all projects exceeding $1,000 before work is scheduled or begins. The deposit must be received and confirmed prior to placing your job on the schedule.
2. Cancellation Policy
Quantohm Electric schedules jobs in advance and purchases materials prior to the scheduled start date. The following terms apply to all projects requiring a deposit.
If no materials have been purchased or ordered, the deposit will be refunded in full minus a $25 administrative processing fee to cover non-recoverable transaction costs.
If materials have been purchased or ordered, the deposit will be refunded minus the actual cost of all materials purchased or ordered on your behalf, minus the $25 administrative processing fee. If material costs exceed the deposit amount, the customer is responsible for the difference.
If no materials have been purchased, 25% of the deposit will be retained plus the $25 administrative processing fee.
If materials have been purchased or ordered, 25% of the deposit will be retained plus the full cost of all materials purchased or ordered. If material costs exceed the deposit, the customer is responsible for the difference.
Rescheduling with more than 72 hours notice is permitted at no charge. If a job is rescheduled to a date more than 30 days from the original scheduled start date, 25% of the deposit is forfeited as a rescheduling and holding fee and will not apply toward the job balance.
If Quantohm Electric arrives at the scheduled job site at the agreed time and is unable to gain access to the property, a $149 trip fee will be charged. The customer may then elect to reschedule or cancel subject to the terms above.
If the customer cancels after work has commenced, the customer will be billed for all work completed to date plus all materials purchased or ordered. The deposit will be applied toward the balance due.
3. Written Contract Requirement (A.R.S. § 32-1158)
For all projects where the total cost of labor and materials exceeds $1,000, a written contract is required by Arizona law. Every such contract will include:
- Contractor name, ROC license number, and business address
- Owner's full name and mailing address
- Jobsite address
- Contract date and estimated completion date
- Detailed scope of work
- Total dollar amount including all applicable taxes
- Deposit amount and progress payment schedule
The property owner has the right to file a written complaint with the Arizona Registrar of Contractors for any alleged violation of A.R.S. § 32-1154(A). Complaints must be filed within the applicable time period set forth in A.R.S. § 32-1162(A).
Contact the Registrar of Contractors: roc.az.gov | (602) 542-1525
4. Change Orders
Any addition to, deletion from, or modification of the agreed scope of work constitutes a change order and must be authorized in writing by the customer before work proceeds. Verbal approvals are not binding.
Each change order will include: reference to the original contract; description of modified work; additional cost including labor, materials, and taxes; revised completion date if affected; revised total contract price; ROC license number; and acknowledgment by both parties.
Quantohm Electric is not responsible for delays or additional costs resulting from undisclosed site conditions discovered after work has commenced.
All scope changes are documented in writing and sent to the customer for approval before additional work begins. Any change that affects price, scope, or timeline requires a new written customer authorization — the original approval does not carry over to modified scope.
Work changes will never be acted upon based on verbal instruction alone.
5. Limited Warranty & Liability
Quantohm Electric warrants all labor and materials provided under this agreement to be free from defects for a period of one (1) year from the date the work was completed and accepted by the customer, subject to normal use and conditions.
This warranty does not cover damage caused by misuse, modification by others, acts of nature, power surges or utility company actions, pre-existing conditions identified during assessment, or work performed by other contractors after Quantohm Electric's completion.
Upon request and after issuance of the job completion documentation, Quantohm Electric will provide a written Warranty Certificate detailing the scope, start date, expiration date, and claim process.
TO THE FULLEST EXTENT PERMITTED BY ARIZONA LAW, QUANTOHM ELECTRIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF INCOME, OR DAMAGE CAUSED BY POWER FLUCTUATIONS, UTILITY COMPANY ACTIONS, OR PRE-EXISTING WIRING CONDITIONS NOT DISCLOSED PRIOR TO WORK COMMENCEMENT.
- 1Contact Quantohm Electric within one year of job completion — call 520-858-6259 or email support@quantohmelectric.com
- 2Reference your job address or invoice number and describe the issue.
- 3We will schedule a site visit to assess the claim.
- 4If the defect is covered, we will repair or replace at no charge.
6. Lien Rights — Notice Required by Arizona Law (A.R.S. § 33-981)
Any contractor, subcontractor, or material supplier who provides labor or materials for improvements to your property may have lien rights under Arizona law (A.R.S. § 33-981 et seq.). If Quantohm Electric is not paid in full for work performed, we reserve the right to file a mechanic's lien against the property. Lien rights may be exercised regardless of any verbal assurances made prior to or during the project.
A Preliminary 20-Day Notice (A.R.S. § 33-992.01) may be served within 20 days of first furnishing labor or materials in order to preserve lien rights. This notice is NOT a lien and is not a reflection on the integrity of any party — it is a standard Arizona legal requirement. Receiving this notice does not mean there is a problem with your project.
Upon written request and confirmation that final payment has cleared in full, Quantohm Electric will provide a lien waiver in the form prescribed by A.R.S. § 33-1008. Customers wishing to receive a lien waiver should request one in writing prior to or at the time of final payment.
7. Permit & Code Compliance
Quantohm Electric is licensed by the Arizona Registrar of Contractors (ROC #366120) and performs all work in accordance with the current National Electrical Code (NEC) as adopted by the applicable jurisdiction, and all applicable local ordinances.
Permits, where required, will be obtained by Quantohm Electric unless otherwise agreed in writing. Permit numbers will be recorded on the invoice and job completion documentation. Final inspections will be documented and included in the job record.
The customer is responsible for providing accurate information regarding the property, including any prior unpermitted work, which may affect cost and scope.
Arizona law requires the licensed electrical contractor — not the homeowner — to pull the permit for residential electrical work in most jurisdictions. Work requiring a permit will not be covered or closed up before required inspection sign-off.
8. Scope of Work & Exclusions
Quantohm Electric is licensed to perform residential electrical work only. Our scope is limited strictly to the electrical work described in the approved quote or work order. All other trades and related work are outside our scope unless separately agreed to in writing.
Quantohm Electric is not responsible for any work outside the electrical scope, including but not limited to: drywall repair or patching, painting, tile, flooring, landscaping, trenching restoration, or any other surface or finish work that may be disturbed or affected in the course of performing electrical work.
If surface restoration is desired, it must be agreed to in writing as a separate line item before work begins. Absent a written agreement, all such work remains the customer's responsibility to arrange and fund independently.
If the customer supplies any materials, fixtures, panels, devices, wire, or equipment for installation by Quantohm Electric, those materials are explicitly excluded from the Quantohm Electric workmanship warranty. Quantohm Electric is not responsible for defects, failures, incompatibility, or damage caused by or resulting from customer-supplied materials. Quantohm Electric will install customer-supplied materials in a workmanlike manner but makes no warranty as to the materials themselves.
10. Copy Delivery & Receipt Requirements (A.R.S. § 32-1158(B))
The customer will receive a legible copy of all documents signed at the time of signing. A copy of any approved quote or work authorization will be provided to the customer upon request or at time of signing. For any cash payment received, Quantohm Electric will provide a written, signed receipt showing the exact amount paid.
11. Transaction Privilege Tax (TPT) & Applicable Taxes
Quantohm Electric is licensed under Arizona's Transaction Privilege Tax (TPT) Prime Contracting classification. Applicable taxes will be included in the total quoted price or itemized on the invoice as required by law. Tax treatment may vary based on whether work is classified as modification (new construction or additions) or MRRA (maintenance, repair, replacement, or alteration) under Arizona Department of Revenue guidelines.
12. Dispute Resolution
In the event of a dispute arising from this agreement, the parties agree to first attempt resolution in good faith. If unresolved, disputes shall be submitted to binding arbitration in Pinal County, Arizona, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees and costs. This agreement shall be governed by the laws of the State of Arizona.
Customers also have the right to file a complaint with the Arizona Registrar of Contractors at roc.az.gov or by calling (602) 542-1525.
13. Website Terms of Use
By accessing and using quantohmelectric.com, you agree that all content on this website is the property of Quantohm Electric Services, LLC and may not be reproduced without written permission. The information provided on this website is for general informational purposes only and does not constitute a binding quote or contract. Actual pricing and scope of work are subject to on-site assessment.
Quantohm Electric makes no warranties, expressed or implied, regarding the completeness, accuracy, or fitness for any particular purpose of website content. We are not responsible for any damages arising from your use of this website. Use of this website is governed by the laws of the State of Arizona.
14. Contractor Information
Quantohm Electric Services, LLC
Coolidge, AZ 85128
Phone: 520-858-6259
Email: support@quantohmelectric.com
Arizona ROC License: ROC #366120 (Class R-11 — Residential Electrical)
ROC Website: roc.az.gov | ROC Complaints: (602) 542-1525
Last updated June 2026. Quantohm Electric reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of any revised terms.