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Legal

Terms & Conditions

Effective: July 2026  |  Quantohm Electric Services, LLC  |  Coolidge, AZ 85128
✓ Licensed ✓ Bonded ✓ Insured
Arizona Registrar of Contractors  ·  ROC #366120  ·  roc.az.gov | (602) 542-1525
520-858-6259  |  support@quantohmelectric.com
NOTICE — ACCEPTANCE OF TERMS By approving a quote, signing a contract, making a payment, or authorizing work to begin, you acknowledge and agree to these Terms & Conditions in full. These terms apply to all work performed, quotes issued, and invoices rendered by Quantohm Electric Services, LLC. Digital quote approval constitutes a valid electronic signature under Arizona's adoption of the Uniform Electronic Transactions Act (UETA) and the federal ESIGN Act.
The Short Version

This page covers the legal details in full below — but here's the plain-English version first.

These are the highlights. Every detail — including the exact numbers, deadlines, and legal language — is spelled out in full in the sections below.

Table of Contents
1. Payment Terms 2. Cancellation Policy 3. Written Contract Requirement 4. Change Orders 5. Limited Warranty & Liability 6. Lien Rights 7. Permit & Code Compliance 8. Scope of Work & Exclusions 9. Owner Authorization 10. Copy Delivery & Receipt 11. Transaction Privilege Tax 12. Dispute Resolution 13. Emergency & After-Hours 14. Subcontractor Work 15. Promotional Offers 16. Referral Program 17. Website Terms of Use 18. Inspection Reports & Pass/Fail Ratings 19. Contractor Information

1. Payment Terms

A deposit of 50% of the total quoted amount is due upon quote approval before any work begins on projects exceeding $1,000. The remaining balance is due in full upon job completion, prior to the issuance of a job completion documentation.

Invoices not paid within 15 days of the due date are subject to a monthly finance charge of 1.5% (18% annually) on the outstanding balance.

Quantohm Electric accepts cash, ACH bank transfer, and major credit cards. Personal checks are not accepted.

Chargeback Policy

If a customer initiates a chargeback or payment dispute for services that have been completed, Quantohm Electric will respond with full documentation of services rendered. Initiating a chargeback for completed work constitutes a billing dispute and will be handled under Section 12 (Dispute Resolution). Quantohm Electric reserves the right to pursue collection of all amounts owed including associated fees. Nothing in this section prevents a customer from disputing a charge in good faith or exercising any right available under applicable law.

Deposit Requirement

A 50% deposit is required on all projects exceeding $1,000 before work is scheduled or begins. The deposit must be received and confirmed prior to placing your job on the schedule. Deposits will be applied to the contract price, subject to the Cancellation Policy and applicable law.

2. Cancellation Policy

Quantohm Electric schedules jobs in advance and purchases materials prior to the scheduled start date. The following terms apply to all projects requiring a deposit.

Cancellation 7 or More Days Before Scheduled Start

If no materials have been purchased or ordered, the deposit will be refunded in full, with no administrative processing fee. Cancellations made this far in advance don't trigger any scheduling or mobilization costs, so nothing is withheld.

If materials have already been purchased or ordered, the deposit will be refunded minus the actual cost of those materials. If material costs exceed the deposit amount, the customer is responsible for the difference only to the extent Quantohm has incurred those costs and the materials are non-returnable, non-cancelable, custom, or otherwise not reasonably usable by Quantohm on another project. Upon request, Quantohm will provide reasonable supporting documentation for those costs.

Cancellation Between 72 Hours and 7 Days Before Scheduled Start

If no materials have been purchased or ordered, the deposit will be refunded in full minus an administrative processing fee to cover non-recoverable transaction costs, to the extent permitted by applicable law. The fee amount is communicated to the customer at the time of cancellation.

If materials have been purchased or ordered, the deposit will be refunded minus the actual cost of all materials purchased or ordered on your behalf, minus the administrative processing fee described above. If material costs exceed the deposit amount, the customer is responsible for the difference only to the extent Quantohm has incurred those costs and the materials are non-returnable, non-cancelable, custom, or otherwise not reasonably usable by Quantohm on another project. Upon request, Quantohm will provide reasonable supporting documentation for those costs.

Cancellation Within 72 Hours of Scheduled Start

If no materials have been purchased, 25% of the deposit will be retained as liquidated damages covering scheduling, administrative, and mobilization costs, which the parties agree are difficult to determine in advance and are a reasonable estimate of Quantohm's anticipated loss, and not a penalty. No separate administrative fee applies on top of this amount.

If materials have been purchased or ordered, 25% of the deposit will be retained plus the full cost of all materials purchased or ordered. If material costs exceed the deposit, the customer is responsible for the difference, subject to the limitations stated above for materials purchased or ordered.

Rescheduling

Rescheduling with more than 72 hours notice is permitted at no charge. If a job is rescheduled to a date more than 30 days from the original scheduled start date, 25% of the deposit is forfeited as a rescheduling and holding fee and will not apply toward the job balance, subject to applicable law and except where the rescheduling results from Quantohm's unavailability, a documented emergency, or another circumstance approved by Quantohm in writing.

No-Access / No-Show

If Quantohm Electric arrives at the scheduled job site at the agreed time and is unable to gain access to the property, a trip fee will be charged. The fee amount is communicated to the customer in advance of scheduling. The customer may then elect to reschedule or cancel subject to the terms above. Quantohm will make reasonable efforts to contact the customer before assessing the trip fee.

Cancellation After Work Has Started

If the customer cancels after work has commenced, the customer will be billed for all work completed to date plus all materials purchased or ordered. The deposit will be applied toward the balance due. The customer will also pay reasonable demobilization, restocking, cancellation, and other costs actually incurred by Quantohm as a result of the cancellation, to the extent permitted by applicable law.

3. Written Contract Requirement (A.R.S. § 32-1158)

For all projects where the total cost of labor and materials exceeds $1,000, a written contract is required by Arizona law. Every such contract will include:

Mandatory Arizona ROC Notice (A.R.S. § 32-1158(A)(9))

The property owner has the right to file a written complaint with the Arizona Registrar of Contractors for any alleged violation of A.R.S. § 32-1154(A). Complaints must be filed within the applicable time period set forth in A.R.S. § 32-1162(A).

Contact the Registrar of Contractors: roc.az.gov | (602) 542-1525

4. Change Orders

Any addition to, deletion from, or modification of the agreed scope of work constitutes a change order and must be authorized in writing by the customer before work proceeds. Verbal approvals are not binding, except that Quantohm may take reasonable emergency measures necessary to protect persons or property, subject to prompt notice to the customer and subsequent written documentation.

Each change order will include: reference to the original contract; description of modified work; additional cost including labor, materials, and taxes; revised completion date if affected; revised total contract price; ROC license number; and acknowledgment by both parties.

Quantohm Electric is not responsible for delays or additional costs resulting from undisclosed site conditions discovered after work has commenced, including concealed wiring, damage, code violations, unsafe conditions, asbestos-containing materials, inaccessible areas, structural conditions, utility conflicts, or prior work that does not comply with applicable requirements.

Change Order Process

All scope changes are documented in writing and sent to the customer for approval before additional work begins. Any change that affects price, scope, or timeline requires a new written customer authorization — the original approval does not carry over to modified scope.

Work changes will never be acted upon based on verbal instruction alone.

5. Limited Warranty & Liability

Quantohm Electric warrants all labor and materials provided under this agreement to be free from defects for a period of one (1) year from the date the work was completed and accepted by the customer, subject to normal use and conditions.

This warranty does not cover damage caused by misuse, modification by others, acts of nature, power surges or utility company actions, pre-existing conditions identified during assessment, or work performed by other contractors after Quantohm Electric's completion; normal wear and tear; failure to maintain equipment; water intrusion; pest or rodent damage; lightning; utility outages or voltage irregularities; failures of customer-supplied materials; or conditions outside Quantohm's scope of work. Manufacturer warranties, if any, are provided solely under the manufacturer's applicable terms.

Upon request and after issuance of the job completion documentation, Quantohm Electric will provide a written Warranty Certificate detailing the scope, start date, expiration date, and claim process.

Limitation of Liability

In plain terms: if something goes wrong, our responsibility is tied to the value of the work itself — not indirect costs like lost income. This section states that formally, in the language contracts require:

TO THE FULLEST EXTENT PERMITTED BY ARIZONA LAW, QUANTOHM ELECTRIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF INCOME, OR DAMAGE CAUSED BY POWER FLUCTUATIONS, UTILITY COMPANY ACTIONS, OR PRE-EXISTING WIRING CONDITIONS NOT DISCLOSED PRIOR TO WORK COMMENCEMENT. TO THE FULLEST EXTENT PERMITTED BY ARIZONA LAW, QUANTOHM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY WORK, QUOTE, INVOICE, INSPECTION, OR THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO QUANTOHM FOR THE SPECIFIC WORK GIVING RISE TO THE CLAIM. THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR QUANTOHM'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.

Warranty Inspection Fee

If a warranty claim is submitted and a site visit is performed, and the inspection determines that the reported issue is not attributable to a defect in Quantohm Electric workmanship — including pre-existing conditions, customer-caused damage, or unrelated electrical issues — a standard diagnostic service fee will apply to the inspection visit. The fee will be communicated before the site visit is scheduled and must be approved by the customer before the visit is scheduled.

Warranty Claims Process
  1. 1Contact Quantohm Electric within one year of job completion — call 520-858-6259 or email support@quantohmelectric.com
  2. 2Reference your job address or invoice number and describe the issue.
  3. 3We will schedule a site visit to assess the claim.
  4. 4If the defect is covered, we will repair or replace at no charge.
  5. 5If the inspection determines the issue is not covered by warranty, a diagnostic service fee applies.
  6. 6The customer must provide Quantohm a reasonable opportunity to inspect and, if the claim is covered, cure the claimed defect before engaging another contractor to perform corrective work, except where immediate work is reasonably necessary to address an imminent risk of personal injury or material property damage.

6. Lien Rights — Notice Required by Arizona Law (A.R.S. § 33-981)

Any contractor, subcontractor, or material supplier who provides labor or materials for improvements to your property may have lien rights under Arizona law (A.R.S. § 33-981 et seq.). If Quantohm Electric is not paid in full for work performed, we reserve the right to file a mechanic's lien against the property. Lien rights may be exercised regardless of any verbal assurances made prior to or during the project and only in accordance with applicable Arizona law.

Preliminary 20-Day Lien Notice

A Preliminary 20-Day Notice (A.R.S. § 33-992.01) may be served within 20 days of first furnishing labor or materials in order to preserve lien rights. This notice is NOT a lien and is not a reflection on the integrity of any party — it is a standard Arizona legal requirement. Receiving this notice does not mean there is a problem with your project.

Lien Waivers — Available Upon Request

Upon written request and confirmation that final payment has cleared in full, Quantohm Electric will provide a lien waiver in the form prescribed by A.R.S. § 33-1008. Customers wishing to receive a lien waiver should request one in writing prior to or at the time of final payment.

7. Permit & Code Compliance

Quantohm Electric is licensed by the Arizona Registrar of Contractors (ROC #366120) and performs all work in accordance with the current National Electrical Code (NEC) as adopted by the applicable jurisdiction, and all applicable local ordinances that apply to the work within Quantohm's contracted scope.

Permits, where required, will be obtained by Quantohm Electric unless otherwise agreed in writing. Permit numbers will be recorded on the invoice and job completion documentation. Final inspections will be documented and included in the job record when required and when performed by the applicable AHJ. Quantohm does not control AHJ scheduling, inspection results, correction requirements, or processing times.

The customer is responsible for providing accurate information regarding the property, including any prior unpermitted work, which may affect cost and scope, and for providing reasonable access to the property, electrical equipment, and utility areas necessary to perform the work and obtain required inspections.

Important — Permit Requirement

Arizona law requires the licensed electrical contractor — not the homeowner — to pull the permit for residential electrical work in most jurisdictions. Work requiring a permit will not be covered or closed up before required inspection sign-off unless the applicable AHJ permits otherwise in writing.

8. Scope of Work & Exclusions

Quantohm Electric is licensed to perform residential electrical work only. Our scope is limited strictly to the electrical work described in the approved quote or work order. All other trades and related work are outside our scope unless separately agreed to in writing.

Non-Electrical Work — Not Our Responsibility

Quantohm Electric is not responsible for any work outside the electrical scope, including but not limited to: drywall repair or patching, painting, tile, flooring, landscaping, trenching restoration, or any other surface or finish work that may be disturbed or affected in the course of performing electrical work.

Quantohm will use commercially reasonable care to minimize disturbance to existing finishes and property, but access, demolition, cutting, drilling, trenching, and similar work may cause damage or disruption that requires repair by others unless expressly included in the approved written scope.

If surface restoration is desired, it must be agreed to in writing as a separate line item before work begins. Absent a written agreement, all such work remains the customer's responsibility to arrange and fund independently.

Customer-Supplied Materials

If the customer supplies any materials, fixtures, panels, devices, wire, or equipment for installation by Quantohm Electric, those materials are explicitly excluded from the Quantohm Electric workmanship warranty. Quantohm Electric is not responsible for defects, failures, incompatibility, or damage caused by or resulting from customer-supplied materials. Quantohm Electric will install customer-supplied materials in a workmanlike manner but makes no warranty as to the materials themselves. Quantohm may decline to install customer-supplied materials that are unsafe, damaged, incompatible, non-listed, noncompliant, unavailable when needed, or otherwise unsuitable for the intended installation.

9. Owner Authorization & On-Site Representatives

All electrical work performed by Quantohm Electric must be authorized by the legal property owner. The property owner is the contracting party and is responsible for all charges, change orders, and payment obligations regardless of who is present on-site.

Owner Authorization Form — Required When Owner Is Not Present

If the property owner will not be present during the performance of work, a completed and signed Quantohm Electric Owner Authorization Form must be received before work is scheduled or begins. This form designates an on-site representative and defines the limits of their authority.

An authorized on-site representative may: grant site access; be present during work; sign the job completion acknowledgment; and request warranty service. An authorized on-site representative may not sign the original quote or contract, authorize change orders, authorize additional scope or cost, or modify any contract terms.

Tenant-Initiated Work

If work at a rental property is requested by a tenant rather than the property owner, Quantohm Electric requires a completed Owner Authorization Form signed by the property owner of record before any work is scheduled or performed. The property owner — not the tenant — is the legal customer and responsible party for all charges. All change orders require direct written authorization from the property owner regardless of who is on-site.

10. Copy Delivery & Receipt Requirements (A.R.S. § 32-1158(B))

The customer will receive a legible copy of all documents signed at the time of signing. Electronic delivery via email or the Quantohm Electric scheduling platform satisfies this requirement under Arizona's adoption of the Uniform Electronic Transactions Act (UETA) and the federal ESIGN Act. A copy of any approved quote or work authorization will be provided to the customer upon request or at time of signing. For any cash payment received, Quantohm Electric will provide a written, signed receipt showing the exact amount paid and the date of payment.

11. Transaction Privilege Tax (TPT) & Applicable Taxes

Quantohm Electric is licensed under Arizona's Transaction Privilege Tax (TPT) Prime Contracting classification. Applicable taxes will be included in the total quoted price or itemized on the invoice as required by law. Tax treatment may vary based on whether work is classified as modification (new construction or additions) or MRRA (maintenance, repair, replacement, or alteration) under Arizona Department of Revenue guidelines. The customer will pay all applicable taxes, governmental fees, permit fees, utility fees, and other charges expressly included in the approved quote or authorized by an approved change order.

12. Dispute Resolution

In the event of a dispute arising from this agreement, the parties agree to first attempt resolution in good faith. If unresolved, disputes shall be submitted to binding arbitration in Pinal County, Arizona, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees and costs. This agreement shall be governed by the laws of the State of Arizona.

Before Arbitration

Before commencing arbitration, the party asserting a claim must provide written notice describing the dispute and the relief requested. The parties will have 30 days after receipt of that notice to attempt to resolve the dispute in good faith. Either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction to protect its rights pending arbitration. Either party may bring an individual claim in a court of competent jurisdiction if the claim qualifies for small claims court. Nothing in this section limits the customer's right to submit a complaint to the Arizona Registrar of Contractors or another governmental agency.

Customers also have the right to file a complaint with the Arizona Registrar of Contractors at roc.az.gov or by calling (602) 542-1525.

13. Emergency & After-Hours Service

Quantohm Electric offers 24/7/365 emergency electrical service for confirmed residential electrical emergencies. Emergency response is available to all callers and is dispatched at the sole discretion of Quantohm Electric based on the nature of the reported condition. Emergency service is not available for routine repairs, non-urgent service requests, or new installation work. All new installation quotes are handled during regular business hours.

What Qualifies as an Emergency

Emergency service is limited to conditions that present an immediate risk to life or property, including:

Conditions Outside Our Emergency Scope

The following do not qualify for emergency after-hours response and will be scheduled during regular business hours: single non-functioning outlets with no safety indicators; GFCI devices that reset normally; light fixtures or dimmers that are not working; generator and transfer switch service; and routine installations or upgrades.

Downed Power Lines

Downed power lines are the jurisdiction of your utility provider (APS/SRP). Quantohm Electric does not respond to downed lines. Call your utility emergency line or 911. We may respond to secondary damage inside the property only after utility clearance is confirmed.

Life-Safety Protocol

In certain emergency conditions — including active flooding near electrical panels, fire, high-voltage line contact, or extensive exposed live wiring — Quantohm Electric may direct occupants to vacate the premises and contact emergency services (911) before an assessment can be safely performed. Customer safety takes priority over any service call. Quantohm Electric will not perform work in conditions that pose an unreasonable risk to the technician or occupants.

Emergency Dispatch Fee

A non-refundable emergency dispatch fee applies to all emergency and after-hours service calls. The applicable fee is communicated to the customer at the time of the call. Full payment of the dispatch fee is required before dispatch. Payment is collected via electronic payment link. The dispatch fee covers truck roll and initial on-site assessment only. It is non-refundable regardless of whether repairs are performed, whether the reported condition is resolved prior to arrival, or whether the customer cancels after payment is made.

A higher dispatch fee applies to calls received on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The holiday rate will be communicated at the time of the call.

Out-of-County Service

Emergency service is available outside Pinal County. Out-of-county calls are subject to the standard emergency dispatch fee plus a round-trip mileage charge at the current IRS standard mileage rate. Mileage charges are calculated at the time of dispatch and collected together with the dispatch fee before the truck rolls.

Same-Day Priority Service (During Business Hours)

During regular business hours — Monday through Friday, 7:00 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m. — same-day priority scheduling is available for urgent situations that require rescheduling of existing work. A priority dispatch fee applies and is communicated at the time of the request. Same-day priority requests during business hours do not qualify as after-hours emergency service and are subject to availability.

Written Authorization for Emergency Repairs

All emergency repair work requires written customer authorization before work begins on-site. Approval of the Quantohm Electric service quote constitutes valid written authorization under Arizona's adoption of the Uniform Electronic Transactions Act (UETA) and the federal ESIGN Act. A separate quote and authorization are required for each discrete scope of emergency repair work.

Emergency Repair Warranty

Emergency and after-hours repairs are warranted against defects in workmanship for a period of sixty (60) days from the date of repair. This limited warranty applies to workmanship only. It does not cover pre-existing conditions, damage caused by parties other than Quantohm Electric, manufacturer defects in parts or materials (which are covered under the applicable manufacturer warranty), or repairs that are subsequently modified by others.

The 60-day emergency repair warranty is separate from and does not extend to the one-year workmanship warranty applicable to standard scheduled installation work. If an emergency repair is followed by a scheduled full repair or installation, the one-year warranty applies to the subsequently scheduled work from its date of completion.

Right to Decline Service

Quantohm Electric reserves the right to decline any emergency service call at its discretion, including situations where the reported condition falls outside our licensed scope of work, where safe site access cannot be confirmed, where conditions present unreasonable risk to the technician, or where dispatch is otherwise not practicable. In such cases, we will make reasonable efforts to direct the customer to appropriate resources.

14. Subcontractor Work

When Quantohm Electric is engaged to perform electrical work as a subcontractor, the following terms apply in addition to all other applicable sections of these Terms & Conditions.

Client Relationship

When performing work as a subcontractor, Quantohm Electric's client is the General Contractor, Restoration Company, or other contracting entity (the "GC") that has engaged Quantohm Electric directly. Quantohm Electric is not in direct contract with the property owner and assumes no direct contractual obligations to the property owner or any third party.

Payment & Invoicing

All payment obligations run to the GC. Quantohm Electric will invoice the GC for all work performed. The property owner is not responsible for payment to Quantohm Electric and Quantohm Electric will not pursue payment directly from the property owner except as may be required to enforce lien rights under Arizona law.

Warranty

When performing work as a subcontractor, Quantohm Electric's one (1) year workmanship warranty runs solely to the GC. Quantohm Electric makes no warranty, express or implied, to the property owner, homeowner, tenant, or any other third party. The GC is responsible for passing through any applicable warranty terms to the property owner under the GC's own agreement with that party.

Scope & Change Orders

All scope of work and change orders must be authorized in writing by the GC. Verbal authorizations from property owners, tenants, or other parties on-site are not binding on Quantohm Electric and will not be acted upon.

Insurance

Quantohm Electric maintains general liability insurance. As a single-operator business, Quantohm Electric qualifies for the workers' compensation exemption under A.R.S. § 23-901. A certificate of insurance and, where required, a completed workers' compensation exemption form will be provided to the GC upon request prior to work commencing. Any additional insurance requirements beyond what is stated here must be agreed to in a separate written subcontractor agreement signed by both parties prior to work commencing.

ROC License

Quantohm Electric performs all subcontract work under Arizona ROC License #366120 and in accordance with the National Electrical Code and all applicable local ordinances.

15. Promotional Offers

From time to time, Quantohm Electric may offer promotional discounts, special pricing, or other offers to new or existing customers. The following terms apply to all Quantohm Electric promotional offers unless otherwise stated in the specific advertisement.

Eligibility

Promotional offers are available only to individuals or entities who meet the eligibility criteria stated in the specific offer. Offers are non-transferable unless otherwise stated.

Key Promotion Rules

One offer per job: Only one promotional offer may be applied per invoice. Promotional offers may not be combined with any other discount, coupon, or referral credit on the same invoice.

Minimum invoice: Promotional discounts apply only to invoices meeting any minimum total stated in the advertisement.

Expiration: Each offer is valid only through the expiration date stated on the specific advertisement. No exceptions for expired offers.

New work only: Offers apply to new work quoted after the offer is presented. They may not be applied retroactively.

Must mention at scheduling: The offer must be mentioned at the time of scheduling. Offers not mentioned at scheduling will not be applied after work is completed.

No cash value: Promotional discounts have no cash value and may not be redeemed for cash.

Applies to final balance only: Promotional discounts may not be applied toward a deposit. They apply only to the final invoice balance due upon job completion.

Quantohm Electric reserves the right to modify, suspend, or discontinue any promotional offer at any time without notice, except that offers already accepted by a customer at the time of scheduling will be honored.

16. Referral Program

Quantohm Electric offers a customer referral program as a thank-you to customers who help grow our business.

How It Works

When an existing Quantohm Electric customer refers a new customer who completes a qualifying paid job, both the referring customer and the newly referred customer receive a referral credit. The referring customer receives a credit toward their next Quantohm Electric service invoice, and the referred customer receives a credit applied directly to the invoice for their qualifying job. The credit amount for each party is as stated in the current referral program advertisement and is subject to change for future referrals; credits already earned will be honored at the amount in effect when the referred job was completed.

Eligibility Requirements

Referring customer: Must be an existing Quantohm Electric customer with a completed paid job on record at the time the referral is made.

Referred customer: Must be a new customer with no prior completed work with Quantohm Electric, who completes and pays for a qualifying job totaling $300 or more. Referrals of existing customers, customers with prior unpaid balances, or jobs under $300 are not eligible.

Must be identified at scheduling: The referring customer must be identified by name at the time the referred customer schedules their first appointment. Referrals not identified at scheduling will not be credited after the fact.

Credit Limitations

Minimum invoice: Referral credits — for both the referring and referred customer — can only be applied to invoices totaling $300 or more. Invoices under $300 do not qualify, for either party.

Maximum per invoice: Multiple referral credits may be combined on a single invoice — for example, credit earned from referring several customers — but the combined total may not exceed 20% of the invoice total.

Applies to final balance only: Referral credits may not be applied toward a deposit. They apply only to the final invoice balance due upon job completion.

Cannot be combined with other offers: Referral credits may not be combined with any promotional offer or coupon on the same invoice, regardless of the 20% referral maximum above.

No cash value: Referral credits have no cash value, may not be redeemed for cash, transferred, or combined with other credits.

Expiration: Credits are valid for 12 months from the date earned.

Quantohm Electric reserves the right to modify or discontinue the referral program at any time. Credits already earned will be honored for the 12-month period from date earned.

17. Website Terms of Use

By accessing and using quantohmelectric.com, you agree that all content on this website is the property of Quantohm Electric Services, LLC and may not be reproduced without written permission, except for limited personal, non-commercial use and sharing permitted by applicable law. The information provided on this website is for general informational purposes only and does not constitute a binding quote or contract. Actual pricing and scope of work are subject to on-site assessment.

Quantohm Electric makes no warranties, expressed or implied, regarding the completeness, accuracy, or fitness for any particular purpose of website content. We are not responsible for any damages arising from your use of this website, to the fullest extent permitted by applicable law.

This website may contain links to third-party websites including government agencies, licensing bodies, and service providers. Quantohm Electric is not responsible for the content, accuracy, or privacy practices of any third-party websites. Use of any linked third-party site is at your own risk.

Use of this website is governed by the laws of the State of Arizona, without regard to conflict-of-laws principles.

18. Inspection Reports and Pass/Fail Ratings

Any residential electrical inspection report, including a report containing a "Pass," "Fail," "Repair Recommended," or similar rating, reflects only the conditions visually observed and, where applicable, thermally observed by Quantohm at the property on the report date. An inspection is non-destructive and is limited to the areas, equipment, and electrical components that were safely accessible and within the stated scope of the inspection.

What a "Pass" Rating Means

A "Pass" rating means only that Quantohm did not observe a material deficiency requiring correction within the inspected item or area at the time of inspection. A "Pass" rating is not a representation, warranty, or guarantee that the electrical system is safe, defect-free, fully operational, code-compliant, permitted, insurable, or suitable for any particular purpose. It is not a code-compliance certification, permit inspection, engineering evaluation, or approval by an Authority Having Jurisdiction ("AHJ"). Only the applicable AHJ may determine code compliance.

Inspection reports are provided solely for the identified customer's informational use in connection with the inspected property. They are not a repair contract, warranty, guaranty, insurance policy, or binding bid. Quantohm will not be responsible for hidden, latent, inaccessible, intermittent, de-energized, changed, or post-inspection conditions, or for conditions in areas identified as inaccessible, unsafe, obstructed, or unavailable for inspection. No third party may rely on an inspection report without Quantohm's prior written consent.

19. Contractor Information

Quantohm Electric Services, LLC

Coolidge, AZ 85128

Phone: 520-858-6259

Email: support@quantohmelectric.com

Arizona ROC License: ROC #366120 (Class R-11 — Residential Electrical)

ROC Website: roc.az.gov  |  ROC Complaints: (602) 542-1525


Last updated August 2026. Quantohm Electric reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of any revised terms.